Welcome To globehope.com

These terms & conditions (the “T&Cs”) apply to your use of the Site. You should read these T&Cs carefully before buying any goods as they contain important information about your order.

By accessing the Site and/or by placing an order you agree to be bound by these T&Cs and the documents referred to within them. If you do not agree to be bound by these T&Cs you may not use or access the Site. The Site is provided solely for your personal use. You may not use the Site for any commercial purpose. To purchase goods from the Site you must be 18 years or older.

References in these T&Cs to "we", "us" and "frsbrgshop.com" are to Nalac Finland Ltd Oy, (registered in Finland with company number 0969867-9), registered office Holkkitie 8 B, 00880 Helsinki.

 

We have partnered with Xtrem Global ltd (“Xtrem Global”) to provide our international customers with the opportunity to shop on the Site.

International customers or customers who wish to place an order for delivery overseas may place an order online through the Site (“International Order”).

When you place an International Order you will be taken to Xtrem Global's online checkout process and the transaction will be completed directly with Xtrem Global and not with Nalac Finland.

Xtrem Global provides services to the retailer (“Retailer”) whose website you (“you”) are shopping on right now, including but not limited to currency conversion, duty and tax calculation and ensuring delivery of your purchased items. To facilitate these services, any merchandise you purchase through this checkout (the “Xtrem Global Checkout”) is in fact made from Xtrem Global Ltd, J. Kunderi 2 (company number 12606185 and VAT number EE101763482) ("Xtrem Global", “we” or “our”), having been supplied to Xtrem Global by the Retailer. By using the Xtrem Global Checkout and/or placing an order for the purchase of merchandise from Xtrem Global, you are agreeing that such order for a purchase (a “Purchase”) is bound by the terms & conditions (“Terms & Conditions”) set forth herein.

 

  1. Nature of Transaction. Xtrem Global contracts with online retailers, including the Retailer, to supply Retailers’ merchandise to consumers, such as you, for delivery through the Xtrem Global network. The high level view of the process (and your and our related rights and obligations) is as follows:

    1. You choose the merchandise on the Retailer’s website;

    2. Through the Xtrem Global Checkout, you will be provided with an opportunity to make a Purchase at a price and in a currency selected by you, additionally it will include international shipping costs, brokerage and customs clearance costs. You may also be given the option (a) to have the price include import duty and taxes and/or (b) to not have the price include import duty and taxes (and therefore be responsible for payment of import duties and taxes). Please note that the Purchase total is exclusive of any surcharges that may be imposed by the issuing bank of any credit card you use for the Purchase.

    3. If you want us to purchase the merchandise from the Retailer on your behalf (and you will make a payment to us of the total sum presented to you in the Xtrem Global Checkout and have the Purchase be based on the terms and conditions presented in the Xtrem Global Checkout and these Terms & Conditions), you will give us your final confirmation that you want the merchandise (e.g., by clicking the button to make a purchase) through the Xtrem Global Checkout. To be absolutely clear, by making a Purchase through the Xtrem Global Checkout (and therefore with Xtrem Global), you acknowledge that your transaction will be with Xtrem Global, and NOT with the Retailer.

    4. Please note that this does not mean that your Purchase has been accepted. Your Purchase constitutes an offer to us to make a Purchase on your behalf. All orders are subject to acceptance by Xtrem Global. We are not obliged to accept and/or process your Purchase and may, at our discretion, decline to accept and/or process your Purchase. You do, however, acknowledge that by clicking on the button to make a purchase, you confirm your obligation to pay for your Purchase in the event that we accept your Purchase. Upon a successful verification by Xtrem Global of the authenticity and sufficiency of the payment information you provided, Xtrem Global will purchase the merchandise from the Retailer for the sole purpose of reselling it to you. Xtrem Global will provide the Retailer with Xtrem Global’s own payment information when purchasing the merchandise. Xtrem Global will not provide any of your payment or other information to the Retailer unless you agree to such information being provided during any opt-in that you may be presented with. You acknowledge that if Xtrem Global is unable to verify the authenticity and sufficiency of the payment information you provide, or if Xtrem Global is unable to verify the information automatically, Xtrem Global representatives may contact you and/or your tender type issuer and/or take other actions (including looking at publicly available information) to confirm your identity and/or your intent to place the order. Xtrem Global has not accepted your Purchase, Xtrem Global makes no commitment of any kind to provide merchandise to you and no contract is formed between you and Xtrem Global until Xtrem Global has accepted your Purchase and actually received the merchandise that you ordered from the Retailer. The merchandise in your Purchase shall materially conform to the product description of said merchandise that you viewed (prior to purchase) on the Retailer’s website. If you are under 18 years old, considered a minor in your local jurisdiction, or the equivalent thereof, you may only use the Xtrem Global Checkout with the permission and involvement of a parent or a guardian. Xtrem Global reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

  2. Non-Commercial Use Intent and Compliance with Applicable Export, Import and Sanctions Law(s). Merchandise available for Purchase from Xtrem Global is intended for non-commercial use, and purchase of any merchandise for resale purposes is prohibited. Further, by agreeing to these terms and conditions, you are certifying that any items in a Purchase will not be re-exported, sold, or transferred in violation of any applicable laws. Any attempt to have commodities, technology and/or software exported from Finland not in accordance with any applicable law is strictly prohibited. Although we are facilitating a purchase and delivery to you, you are the party importing merchandise into your country (“Importer of Record”) or Consignee, as applicable, and you must comply with all laws and regulations of the country into which the purchased items will be delivered to. It is your responsibility to know the laws of the country into which you will receive the merchandise. By purchasing items hereunder, you are acknowledging that said delivery does not violate any laws or regulations in the country into which the purchased merchandise will be delivered.

  3. Title to Merchandise. All Purchases are made pursuant to a shipment contract. After Xtrem Global purchases and takes title to the relevant merchandise from the Retailer to fulfill your Purchase, title of said merchandise shall transfer from Xtrem Global to you at the time Xtrem Global ships the merchandise to you from Xtrem Global's facility in Finland provided full payment of all sums due in respect of the merchandise has been received. In some cases, the Retailer may act as our shipping agent and facilitate delivery of the merchandise to you. In such case, the title to said merchandise will transfer to you from Xtrem Global at the time of shipment from the Retailer’s facility provided full payment of all sums due in respect of the merchandise has been received.

  4. Pricing and Billing. Xtrem Global strives to provide accurate pricing information regarding the products. Xtrem Global cannot, however, insure against pricing errors. Xtrem Global reserves the right, at its sole discretion and before a contract is formed (as described in Section 1 above), to not process or to cancel any orders placed for a product that was priced incorrectly on a Retailer website or in the Xtrem Global Checkout as a result of an error. If this occurs, Xtrem Global will notify you by email. In addition, Xtrem Global reserves the right, at its sole discretion, to correct any error in the stated full retail price. You will be presented with one or more payment options and be billed by Xtrem Global. Charges to your account may be accompanied by a descriptor that includes “Xtrem Global”, the Retailer name, other descriptor or some combination thereof. Xtrem Global complies with the applicable rules regarding those payment options (including the time line of when you will be billed). In the event of the receipt of any parcel from Retailer containing only part of an order, Xtrem Global will process the merchandise received (unless you agreed with Xtrem Global for a different option), and will only bill for an amount commensurate with the price of the merchandise therein, pro-rated amounts for shipping and/or handling, plus any duty, taxes, VAT, if applicable. Notwithstanding the foregoing, unless expressly consented to by you, in no instance will the aggregate amount billed to you by Xtrem Global exceed the total amount presented at the time of order placement by you.

  5. Payments. The terms and conditions should be accepted by a customer before being redirected to a payment website. Payments are serviced by PayLane sp. z o.o. which is located in Gdańsk at ul. Arkońska 6/A3, zip code: 80-387, KRS: 0000227278.

  6. Shipping and Brokers. By making a Purchase, you hereby authorize a licensed customs broker chosen by Xtrem Global to act as your agent and transact business with foreign revenue authorities to clear your merchandise, account for duties and taxes on your behalf, return your merchandise, and if applicable, prepare and submit refund claims on your behalf for any merchandise that you return. Please note that we do not ship certain merchandise, to certain locations, or to certain people (due to legal restrictions and/or other reasons).

  7. Customs, Duties, Taxes and Collection Fees. When you are making a Purchase, you may be given an option to prepay or not prepay import taxes and customs duties that may be levied by the destination country, and any disbursement fees, advancement fees or similar fees that may be imposed by the shipper, broker, the customs authority of the destination country or other party (collectively, “Import Fees”). We will make commercially reasonable efforts to estimate the amount of Import Fees (said estimate, the “Estimate”). However, the Estimate may be more or less than the final actual amount of Import Fees due and payable. We have no control over the Import Fees and cannot always predict with 100% accuracy what the final actual amounts may be. For greater certainty, you should contact your local customs office for further information on the import taxes and customs duties that may be applicable to your Purchase.

    Prepaying Import Fees. If you choose to prepay the Import Fees, you agree and acknowledge that (a) the actual Import Fees may be more or less than the Estimate and (b) you will NOT be asked to pay more money OR receive any refund in the case that the actual Import Fees differ from the Estimate.

    Deferring Payment of Import Fees. If you choose to not prepay the import fees, you agree and acknowledge that (i) the actual import fees may be more or less than the estimate; (ii) you (and not Xtrem Global, the broker, the shipper, the Retailer or any other party) must bear the responsibility of paying all actual import fees; (iii) in the case that any entity other than you must pay some or all of the actual import fees on your behalf to effect customs clearance, you will reimburse (upon request) that entity in full for the actual import fees paid on your behalf; and (iv) failure by you to pay import taxes in a timely manner may not only cause delays beyond our original delivery estimates, but also may put you at risk of potential liability for taxes and other fees.

    Failure to Pay Import Fees. Moreover, if you choose to not prepay the import fees and if you (or the recipient) subsequently refuse or fail to accept the delivery of the merchandise, refuse or fail to pay import fees, and/or attempt to return the merchandise to avoid paying import fees: (1) the costs you prepaid Xtrem Global for shipping and/or handling will not be reimbursed to you; (2) you will be responsible for all charges resulting from said refusal or failure to pay import fees (such as costs for shipping and handling back to Xtrem Global and any other fees resulting, directly or indirectly, from your failure to pay the import fees); (3) subject to your consumer rights, you understand that all sales are final and we are not required to refund you the cost of the merchandise, but we may do so in certain cases in our sole discretion; (4) you are still responsible for all actual import fees; (5) you will not request that Xtrem Global or any other entity reimburse you for any import fees paid; (6) you may have the option (depending on local laws and regulations) to be reimbursed by a governmental or other authority for some or all of the actual import fees (and you should contact the local customs office for more information on this), but you (and not Xtrem Global or any other entity) will be responsible for taking action to try to be so reimbursed; (7) if Xtrem Global (or the shipper, broker or other entity) in our sole discretion decide to attempt to deal with the import fees directly with a governmental or other agency, we will no longer hold you responsible for the import fees; (8) any portion owed to you (after accounting for the items discussed above) will be refunded to you and (9) any portion owed to Xtrem Global (after accounting for the items discussed above), that we have not already collected from you, will be billed to you through your initial method of payment.

  8. Returns. To find out if any merchandise that you may purchase or have purchased pursuant to a Purchase may be returned under certain terms and conditions (“Allowable Returns”), please see the Retailer’s website to see if an international returns policy (“International Returns Policy”) is listed. Please note that not all Retailers have an International Returns Policy and if they do not, then any reference to such a policy herein should be ignored for your Purchase. If such an International Returns Policy is listed, it shall take precedence over this Paragraph. Although you are making a Purchase from us (and we are ultimately responsible for facilitating delivery of a Purchase to you and facilitating returns), we have contracted with the Retailer to have them act on our behalf to publish Allowable Returns (relevant to that Retailer’s merchandise) and to allow or not allow, in its sole discretion, returns requests. Also, this means that if you want to return any merchandise that you have purchased, you must contact the relevant Retailer for a returns authorization. If authorized by the Retailer, pursuant to the International Returns Policy, either Xtrem Global or the Retailer will provide you with information regarding the return and instructions on where to ship your return parcel. If the Retailer allows, in its sole discretion pursuant to the International Returns Policy, Xtrem Global will reimburse you for any or all of the following, based on the amount that you actually paid: the original sales prices of the returned merchandise, duties, taxes, and any credits or debits. Unless otherwise stated in the International Returns Policy (or otherwise determined by Retailer in its sole discretion), if merchandise is allowed to be returned hereunder, (a) you are responsible for all costs associated with returning the merchandise (including without limitation shipping costs, duties or taxes imposed for the return, or non-Xtrem Global fees that may be levied or charged) and (b) if you are being reimbursed your original shipping costs (or some part of that) pursuant to Retailer so deciding in its sole discretion, the International Returns Policy or pursuant to relevant law, and you are only returning part of your order, we may only return those shipping costs (or part of those shipping costs) prorated for the merchandise being returned.

    EU Consumer Rights. Notwithstanding what was written above, regarding Purchases that have a ship-to address in the European Union, you have a right to cancel your Purchase and return the merchandise (other than Non-Returnable Merchandise, discussed below) at any time before your order is delivered and within 14 days of the day your received the merchandise. If your order is delivered in multiple shipments, then the 14-day clock starts on the day you received the last item in the order. That returns period may be longer if specifically stated in the International Returns Policy. When canceling a Purchase and returning merchandise that was shipped within the European Union, we will reimburse all payments received from you for the merchandise purchased and will also reimburse delivery charges for the least expensive type of delivery offered by us. In order to successfully withdraw from a Purchase, you must send back the merchandise to Xtrem Global (postmarked) within 14 days of notifying us that you are returning the merchandise. You will be responsible for the cost and risk of returning the merchandise to us. You have a legal obligation to take reasonable care of the merchandise purchased while they are in your possession. If you fail to comply with this obligation, we may have a right to deduct the cost of any deterioration, up to the price of your Purchase, from the refund to which you are otherwise entitled. If you cancel a Purchase within the 14-day cooling off period (see above), we will process the refund due to you as soon as possible and, in any case, within 14 days after the day on which we or the Retailer as applicable receive the merchandise back or, if earlier, the day on which we receive evidence that you have returned the merchandise to the returns address. “Non-Returnable Merchandise” means the following and may not be returned (unless otherwise stated in the International Returns Policy): perishables (food), items that pose a hygiene risk (e.g., underwear and bathing suits), custom-made or personalised items, and sealed audio-visual items (e.g., CDs and DVDs) or software that are unsealed after delivery, unless such merchandise was damaged or faulty when delivered to you.

  9. Privacy Policy. You consent to the personal and other information that Xtrem Global may obtain about you being collected, stored and otherwise processed in accordance with the terms of the Privacy Policy.

  10. Contacting Xtrem Global. You can contact Xtrem Global (for questions, comments, praise, complaints, etc.) at sales@xtremGlobal.com, +372.5831.7446, Kunderi 24, 10121, Tallinn | Estonia.

  11. Electronic Communications. When you visit the Xtrem Global Checkout or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

  12. Disclaimer of warranties, limited warranty by Retailer and limitation of liability. The Xtrem Global checkout and all information, content, materials, products (including software) and services included on or otherwise made available to you through the Xtrem Global checkout are provided by Xtrem Global on an "as is" and "as available" basis, unless otherwise specified in writing. Xtrem Global makes no representations or warranties of any kind, express or implied, as to the operation of the Xtrem Global checkout or the information, content, materials, products (including software) or services included on or otherwise made available to you through the Xtrem Global checkout, unless otherwise specified in writing. You expressly agree that your use of the Xtrem Global checkout is at your sole risk.

    As detailed elsewhere herein, you are making your purchases directly from Xtrem Global and not the Retailer. Nonetheless (and without limiting or altering the disclaimers and limitation set forth above or below) Xtrem Global will make commercially reasonable efforts to contractually require the Retailer to honor limited warranties posted on their websites at the time of your placement of orders with Xtrem Global for merchandise. You agree to address any questions about merchandise and requests for merchandise support directly with the Retailer. This includes, without limitation, any concerns you may have about the fitness, quality, or safety of any merchandise. The Retailer provides all product images, descriptions and specifications to Xtrem Global, and Xtrem Global does not warrant the accuracy, reliability, or completeness of any such image, description or specification. Xtrem Global provides no warranties, guarantees or covenants of any kind relating to the fitness, quality, safety, or inability to use, or inability to have repaired or serviced, any merchandise it sells to you. To the maximum extent allowed by law, Xtrem Global disclaims all warranties, express or implied, relating to fitness, quality, or safety of merchandise, including, but not limited to, implied warranties of satisfactory quality fitness for a particular purpose. You agree that Xtrem Global and its subsidiaries and affiliates (and each of their respective officers, directors, employees, contractors, and representatives) shall not be liable to you for any damages of any kind arising from the use of the merchandise you purchase. You further agree that Xtrem Global and its subsidiaries and affiliates (and each of their respective officers, directors, employees, contractors, and representatives) shall not be liable to you for any damages of any kind arising from a Retailer’s misuse of your personal data, where you explicitly instructed Xtrem Global to provide your personal data to the Retailer for the purpose of subscribing you to their marketing messages. Liability is specifically excluded for direct, indirect, consequential and special damages, even if you have advised Xtrem Global of the possibility of such damages.

  13. Limited warranty by Xtrem Global and limitation of liability. Xtrem Global provides a limited warranty related exclusively to its storage, handling, and delivery of merchandise as set forth and limited by this section. You acknowledge that Xtrem Global shall not be responsible for any loss, damage to, or delay in delivery of merchandise you purchase, unless caused by Xtrem Global during the storage, handling, or delivery of the merchandise following its receipt by Xtrem Global. Xtrem Global shall have no liability for any delays or failure to ship in the event that any merchandise you instruct Xtrem Global to purchase from Retailer is controlled under export controls and/or sanctions laws of Finland such that the merchandise cannot be shipped to you. In addition, Xtrem Global shall have no liability for damage or delay unless caused by its gross negligence or intentional misconduct. Subject to the foregoing, Xtrem Global's liability shall not under any circumstances exceed the actual price paid by you for the product or USD 25,000.00, whichever is less. Xtrem Global shall have no liability whatsoever to you in the event that: (i) the merchandise was not received by Xtrem Global from the Retailer at Xtrem Global’s applicable facility in Finland, or in the case of a return from you, at Xtrem Global’s applicable facility in your country or Finland, or was never in Xtrem Global's physical possession, or no contract was formed between you and us, and (ii) where neither Retailer nor you are able to provide satisfactory proof of such receipt of the merchandise by Xtrem Global. Notwithstanding the foregoing limited warranty, Xtrem Global shall not be liable for any indirect, consequential, and special damages, even if you have advised Xtrem Global of the possibility of such damages.

  14. Copyright. All content included on the Xtrem Global Checkout, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Xtrem Global, its affiliates, the Retailer or its licensors and protected by the laws of Finland and international copyright laws. The software and compilation of all content on this site is the exclusive property of Xtrem Global, its affiliates, the Retailer or its licensors and is protected by the copyright laws of Finland and international copyright laws.

  15. Severability. These Terms & Conditions state the entire agreement between you and Xtrem Global, although nothing in this section shall operate to exclude any representation made by Xtrem Global fraudulently. If any term or condition herein shall be held to be invalid, illegal, unenforceable or in conflict with the law of any jurisdiction, the validity, legality and enforceability of the remaining terms shall not in any way be affected or impaired thereby. You and Xtrem Global agree that it is our mutual intent that these Terms & Conditions, including without limitation any limitation of liability herein, be enforced as written, but otherwise to the maximum extent allowable by law.

  16. Jurisdiction and Applicable Law. The laws of Estonia and Finland, excluding its conflicts-of-law rules, shall govern this Agreement. These Terms & Conditions and the transactions contemplated herein are not and never will be subject to the United Nations Convention on the Uniform Sale of goods or the Uniform Computer Information Transactions Act (prepared by the National Conference of Commissioner on Uniform State Laws) as currently enacted by any jurisdiction or as may be codified or amended from time to time by any jurisdiction. To the extent not prohibited by applicable law, you hereby agree and consent to the exclusive jurisdiction and venue of courts located in Finland, in any action, claim or dispute arising out of or relating to these conditions of us, and you hereby submit to the personal jurisdiction of such courts.

  17. Modifications. We reserve the right to make changes to our checkout, policies, and these Terms & Conditions at any time.

 

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