General info

The products are sold by Globe Hope Ltd. VAT FI18375070. We seel products to adults within Finland and the rest of the world. The prices of the products include the finnish VAT 23%. We reserve the right to make changes the prices of our products and delivery costs.

Ordering

The products are ordered through the internet from www.globehope.com using the shopping cart.

All orders are confirmed by email which states the total sum of the order, delivery costs and products ordered. Receiving the order confirmation requires the customer to provide us with their email address during the ordering process. 

The customer commits to the current terms and conditions with each order.

Order confirmation

The order confirmation is sent by emal. If you have signed up for an account you may check the status of your order by logging into your account.

Payment options

The products and delivery costs are paid when ordering. We accept credit card payments and web payments from these Finnish banks: Nordea, Osuuspankki, Danske Bank, Tapiola, Aktia, Nooa, Paikallisosuuspankit, Säästöpankit, Handelsbanken, S-Pankki and Ålandsbanken.The payments are made through Paytrail. You can also use PayPal for paying.

Payment with Visa, Visa Electron or MasterCard

When you pay with Visa, Visa Electron or MasterCard, Globe Hope only acts as the provider and shipper of the products. Complaints about payments should be pointed straight to Paytrail.

When paying with Visa, Visa Electron tai MasterCard, Finnish Web Payments acts as the seller of the products and the business forms between the customer and Paytrail. Paytrail is the recipient of the payment made in the Globe Hope Webstore.

Paytrail Oyj
Innova 2, Lutakonaukio 7,
40100 Jyväskylä

Web payments

The Web payments are provided by Paytrail in cooperation with Paytrail and credit agencies. Finnish Web Payments receives the payment and forwards it to the merchant. For the customer the service is exactly the same as in normal web payments. 

Delivery times

The goods are shipped within 1-4 working days from the order by Finnish Post. Orders from outside Finland are delivered by air mail and the delivery time is ususally approximately 1-2 weeks.

Delivery methods and costs

The delivery costs include shipping and packing. The delivery costs can be viewed once you've chosen the shipping method in the shopping cart. We deliver our orders as post packages, letters and maxi sized letters, depending on the size of the package. Only a post package can be tracked with the Itella tracking codes. For more info on the Itella package options, prices and delivery methods, please see http://www.posti.fi/

 

Globe Hope reserves the right to make changes in the terms and conditions. The customer has to read the current terms and conditions before making an order. Globe Hope handles all customer data confidentially and commits into not handing the information on to a third party.

  • Paytrail
  • Visa
  • MasterCard
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